Privacy Policy
Last updated: 22 September 2026
1. Introduction
Aivora.au ("Aivora", "we", "us" or "our") respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we may collect, use, store and disclose personal information when you visit or interact with Aivora.au.
2. Information We May Collect
Depending on how you interact with Aivora, we may collect information such as:
- Name
- Email address
- Contact details
- Information submitted through forms
- Newsletter subscription information
- Enquiry information
- Website usage information
- Device and browser information
- IP address and approximate location information
- Cookies and similar technologies
We generally collect personal information directly from you when you voluntarily provide it to us.
3. How We Use Information
We may use personal information to:
- Respond to enquiries
- Provide requested information or services
- Send newsletters or updates where you have subscribed
- Improve our website and content
- Understand how visitors use our website
- Manage relationships with users and partners
- Prevent fraud, misuse or security incidents
- Meet legal and regulatory obligations
4. Cookies and Analytics
Aivora may use cookies, analytics tools and similar technologies to understand website traffic, improve functionality and measure the effectiveness of our content.
These technologies may collect information such as pages visited, approximate location, device type, browser type and general usage behaviour.
You can manage or disable cookies through your browser settings. Some website features may not function correctly if certain cookies are disabled.
5. Third-Party Services
We may use third-party providers for services such as website hosting, analytics, email delivery, forms, advertising, payment processing, customer relationship management and other business functions.
These providers may process information on our behalf and may have their own privacy policies and terms.
6. Disclosure of Information
We may disclose personal information to service providers, contractors, professional advisers, business partners or other parties where reasonably necessary to operate our website or provide requested services.
We may also disclose information where required or authorised by law.
We do not sell personal information simply as a source of revenue.
7. Overseas Disclosure
Some service providers we use may store or process information outside Australia. Where this occurs, we take reasonable steps to use providers that maintain appropriate security and privacy practices.
8. Security
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
9. Access and Correction
You may contact us to request access to personal information we hold about you or to request that inaccurate information be corrected.
10. Complaints
If you believe your privacy has been handled improperly, please contact us first so that we can investigate and respond to your concern.
If you are not satisfied with our response, you may have the right to contact the Office of the Australian Information Commissioner (OAIC).
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised "Last updated" date.
12. Contact
For privacy-related questions, contact: